Dispatch and Shipping Info
Ready to ship items are dispatched within 3 working days of placing your order, Made to order project bags are dispatched within 7 working days of placing your order, Dyed to order yarns are ONLY dyed once per month in the last week of the month and will ship the following week. Subscription package yarns and fibre are shipped between the 10th and 15th of every month.
All orders for one or two project bags are shipped via large letter mail and as such do not offer tracking advice at all - this is to keep the costs down for you as a customer. Three or more project bags will be shipped as a parcel and can be tracked for an extra fee.
Domestic shipping is Australia wide and is a flate rate of $8, this can take anywhere from 2 days to 10 days, these orders are sent by parcel post and as such come with AUSPOST tracking.
Domestic Express shipping is also Australia wide and is $10, it takes a maximum of 5 working days the average is 3, personally I have experienced 2 day shipping using express.
Please note there are additional costs for parcels weighing over 500grams, if you are wanting to order a lot of items keep an eye out for free shipping offers and make sure to sign up to our email newsletter and keep following on instagram and facebook to keep up with any shipping offers.
International shipping is dependent on country and starts at $11 AUD and depending on the country you are in can take anywhere from 5 days to 3 weeks. This shipping rate is airmail only and a shipping upgrade for extra tracking is available on the shipping page (this is for MOST countries not all provide shipping) so you can keep an eye on it.